Premier Hospital is a tertiary care facility situated in Mombasa City along Links Road in Nyali area. Since its inception in 2017, the hospital has experienced tremendous growth due to its operating philosophy which is anchored on compassion, care and competence. One of our key area of focus is customer experience. Qualified candidates are hereby invited to apply for the following exciting career opportunities.
Job Title: Dental Clerk
Reports: Dental In-Charge
Job Purpose
The dental clerk will be responsible for all clerical work in the dental department to ensure smooth running of the department.
Main Duties and Responsibilities
- Answer all incoming calls, schedule appointments, and follow up on appointments.
- Is responsible for the dental reception area and ensures the patients receive the recommended and approved dental care and personal attention in a timely professional manner.
- Ensure that all appropriate documents are completed prior and after the client has received the services.
- Manage and maintain recall system, including ensuring pending appointments are confirmed, recalling dormant accounts, and completing chart audit files on all clients.
- Determine and confirm insurance coverage, assist clients on filling the requisite insurance forms, bill the patient, and ensure all preauthorization forms are filled and uploaded on the appropriate portal/system.
- Generate reports as may be required.
- Perform clerical duties including creating files, doing minutes as may be delegated, correspondence, and any other duty as may be delegated.
Minimum Requirements/ Qualifications
- Diploma in front office administration or its equivalent.
- Certificate in basic computer studies.
- Training on Hospital insurance packages will be an added advantage.
- At least 1 year as a receptionist/front office administrator.
Key Job Requirements
- Honesty, transparency, and integrity
- Excellent customer service skills.
- Effective communication skills - listening, oral and written.
- Good interpersonal skills and a team player.
- Ability to work under pressure with minimum supervision.
- Analytical and decision-making skills.
- Report writing and presentation skills.
- Desire for personal development, improvement, and learning.
HOW TO APPLY:
If your background, experience and competence match the above specifications, please fill out this form https://forms.office.com/r/t4MWqW0x88 and send us your application (cover letter & CV/Resume) quoting the job title on the email subject (Dental Clerk), your current and expected remuneration, testimonials and full contact details of 3 referees, to careers@premierhospital.org. The application should be received not later than 5.00pm on 20th March 2024. We shall ONLY accept ONLINE applications. Interviews will be conducted on a rolling basis. Due to the high number of applications, only shortlisted candidates will be contacted.
Tags: Premier Hospital Jobs, Dental Clerk Jobs Kenya
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